Terms of Service

1. Service Description

Van Hansewijck Development (operating as wellmade) offers consulting, custom software development, and AI application development services. We aim to provide high-quality solutions but do not guarantee specific outcomes or hold liability for issues related to third-party services or integrations.

2. User Responsibilities

Clients are expected to:

• Provide timely and accurate information required to complete the services
• Follow agreed timelines for any deliverables or actions
• Refrain from unauthorized use or distribution of any proprietary materials provided by Van Hansewijck Development

3. Payment Terms

Invoices are due within 30 days of issuance. Van Hansewijck Development does not offer refunds or cancellations for paid services.

4. Intellectual Property

• Custom Development: Ownership of custom software projects transfers fully to the client upon delivery
• Licensed Products: For projects where the client pays for a license, intellectual property rights remain with Van Hansewijck Development
• Standard Rights: Rights to any content or methods used follow industry standards

5. Confidentiality

We handle all client data with a high level of confidentiality, adhering to industry standards, including encryption and deletion policies. As a European-based company, we comply with GDPR regulations. Clients are also expected to maintain confidentiality according to industry standards.

6. Termination

Either party may terminate the agreement with 30 days' written notice. Van Hansewijck Development reserves the right to terminate the agreement in cases of misuse or breach of terms.

7. Limitation of Liability

Van Hansewijck Development is not liable for indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the extent permitted by law.

8. Governing Law

These Terms of Service are governed by the laws of Belgium. Any disputes will be resolved by the courts of Antwerp, with mediation as the preferred initial method for dispute resolution.